Supported OS Versions:
iOS Current release and last previous version
Android Current release and last previous version

1. What is the GEOINT App Store?

The GEOINT App Store hosts GEOINT relevant web services, mobile (Android and iOS), web and desktop apps, for DoD and IC partners, and provides a conduit for submitting general app ideas. DoD/IC programs and employees can submit applications and manage the app listing within the GEOINT App Store, allowing the GEOINT App Store to be the one stop shop for all apps related to GEOINT. Once logged in, the user can download an app, access other GEOINT-enabled websites, and submit an app or idea. The store also allows a user to provide feedback and rate an application or service. The GEOINT App Store is accessible via a web browser or the native Android and iOS apps.

2. How do I log in?

To login to the GEOINT App Store, an account is required that can be derived from existing federal credentials such as Common Access Card (CAC)/Personal Identity Verification (PIV). Account requests can be completed at https://geoaxis.nga.mil. Please note that accounts will only be granted to USG employees, authorized contractors with a USG sponsor; other users will be handled on a case-by-case basis.

3. I am having problems with my login – what should I do?

Users experiencing issues logging into the GEOINT App Store with PKI, Disadvantaged User or Austere accounts should go to the GEOAxIS home page (https://geoaxis.nga.mil/). This website allows the user to troubleshoot connections, check password expiration, and reset usernames and passwords. If the user is able to login to GEOAxIS, the user should be able to login to the GEOINT App Store.

Users experiencing issues logging into the GEOINT App Store with PKI certificates can also try clearing the SSL (PKI/Client Certificate) state from the browser by closing and restarting the browser, or following the instructions below.

Internet Explorer

1. To access the Delete Browsing History dialog:
   • If you are using Internet Explorer 8, on the Tools menu, click Internet Options.
   • If you are using Internet Explorer 9 or above, click the  icon, and then click Internet options.
2. Click the Content tab.
3. Click Clear SSL state, and then click OK.

Firefox

1. On the History menu, click Clear Recent History. The Clear All History dialog appears.

Alternatively, press Ctrl-Shift-Delete to display the Clear All History dialog immediately.

1. In the Time range to clear list box, select everything.
   1. Select the Active Logins check box.
   2. Click Clear Now.

Chrome

1. Click the  (Settings) icon, and then click Settings.
2. Click Show advanced settings.
3. Under Network, click Change proxy settings. The Internet Properties dialog box appears.
4. Click the Content tab.
5. Click Clear SSL state, and then click OK.

Safari

1. Closing and reopening the browser is the best option to clear the SSL state from Safari.

If the problem persists, please contact GEOINT App Store technicians via email (geoint.appstoreteam@nga.mil) to help troubleshoot the problem.

4. How do I download a mobile app onto my device?

5. Why do I get an "Untrusted Enterprise Developer" message when trying to open the iOS GEOINT Mobile Storefront?

If this is the first App you have installed signed by the U.S. Department of Defense, you will need to trust their developer certificate inside the Settings app. To fix this, got to Settings>General>Device Management>U.S. Department of Defense, and click "Trust U.S. Department of Defense". To view a step-by-step guide, click here.

6. How do I “favorite” an App?

A user may deem a product a “favorite” by clicking the heart icon in the product details modal. Clicking the heart will turn the heart from white to red, and the “My Favorite” Filter and “All My Favorites” tab on the My Library page will update with the selected product as a favorite. The “My Library” page keeps a dynamic list of all apps you launched, downloaded, rated or marked as favorites. It also includes any apps you have submitted for hosting in the GEOINT App Store.

7. What does the “Your Request Details” button do?

This button gives the user information about the request process of the product they have selected. This includes the name of your device or computer (Machine Name) the product was requested from, the dates requested/completed/ last modified, if managerial or licensing approval was applied to the product, current status in the workflow, Remedy ticket number, and more. With this information, the user can track their request.

8. I see different tabs and products on the Featured Section. Why are they there?

The different tabs hold various products selected by GEOINT App Store administrators to promote specific apps throughout the enterprise. If a new app has gone through the vetting process and is determined to be operational, an administrator may highlight it, in order to differentiate it from other apps in the GEOINT App Store.

9. What should I do if there is an error with the GEOINT App Store or one of the apps?

10. What is the difference between an app and a widget?

Widget: Extremely lightweight pieces of code that run within a closed operating environment. They are useful for displaying/ reporting specific pieces of information, or performing queries. Widgets can interact with one another to pass information back and forth, but cannot typically operate outside their operating environment. Widgets are useful for fetching specific kinds of information and visualizing it for manipulation by the user.

11. What platforms are supported by the GEOINT App Store?

12. Can you explain how feedback, ratings and ideas are used in the GEOINT App Store?

These feedback methods are all used as ways to improve the app store ecosystem and supporting processes. Feedback is especially critical to app developers and idea providers to refine capabilities ensuring they provide fit-for-purpose functionality. Developers are encouraged to respond to user feedback to provide clarifications or updates as needed. Ratings help guide NGA in maintaining its selection of apps we provide to the GEOINT community ensuring users have a positive experience. The app store utilizes an agile software development process allowing us to implement timely improvements as needed.

13. What are the restrictions for downloading a GEOINT App Store mobile app to an Apple or Android device?

NGA currently owns a DoD license for provisioning Apple (iOS) apps. Users can download DoD licensed iOS apps in accordance with the Apple Enterprise License Agreement. Users may download an Android GEOINT App Store app to both DoD and non-DoD USG Android devices.

14. Why do we need a separate Mobile Storefront?

The GEOINT App Store currently does not have the capability to remotely manage apps on mobile devices, as is available from commercial app stores. The GEOINT App Store Mobile Storefront provides the ability to locally control installed apps and provide update notifications.

15. How many accounts are required for the GEOINT App Store unclassified domain?

Users only need one account; credentials are the same regardless of how you access the GEOINT App Store. However, pay close attention to the “Dependencies” under the app “Details” section when viewing and installing an app; some apps require additional user permissions due to the sensitivity of the content.

16. What is the NGA GEOINT App Store governance process?

NGA’s Application Services Governance Board (ASGB) is composed of representation from various NGA Key Components that oversee the GEOINT App Store governance process. This ASGB ensures that the applications NGA deploys into the GEOINT App Store meet all appropriate legal and technical requirements. If you have an app for the GEOINT App Store, please email the GEOINT App Store Team for required documentation and specific process information.

17. How do I submit a developed app into the GEOINT App Store?

Once logged into the GEOINT App Store, click on the App Actions>Submit a New Application link in the upper-right hand area of the web storefront, then follow the prompts specific to the app’s platform. Developers submitting multiple versions of the same app (Android and iOS) are required to repeat the process for each app since NGA treats them as unique apps in the store. Submitting an app from mobile devices or the mobile storefronts has been disabled.

18. What do I need to be aware about regarding submitting developed apps?

19. How does the new Pathfinder Initiative fit with IGAPP and GSM?

All three programs support NGA’s desire to be more transparent with the Intelligence Community, Department of Defense and Industry. NGA leverages these initiatives to engage with industry and use best practices from the community to be more efficient and effective.

20. Where can I find more information on IGAPP?

Visit www.igapp.com for additional information about IGAPP and to see the latest vendor opportunities and events.

21. Can I provide app ideas for development?

Absolutely! There are 3 easy ways you can provide your app ideas.

1. One way to submit an app idea is to visit the GEONT App Store, select the “New Item” tab along the top then navigate to “Idea”.
2. Another way to provide an idea is to use the “New Item” link under the “Resources” section on the bottom banner.
3. Lastly, click the “Submit New Idea” App, which can be found from using the “Search” bar at the top of the screen.

22. What is the current focus of IGAPP?

IGAPP is currently focused on unclassified missions and apps. In order to stay within those parameters we have targeted the following mission areas for application development: Air, Sea, Land, Research, Science, and Humanitarian Assistance/ Disaster Recovery.

23. I want to develop apps for IGAPP, where do I find geospatial data to use for my apps?

The IGAPP.com website will provide links to certain unclassified datasets. In addition to this data, any freely accessible (no license restrictions) geospatial dataset can be used by itself or combined with other data to support GEOINT apps.

24. If I already have a geospatial app in a commercial app store, can I also submit my app to the NGA GEOINT App Store?

Yes, you may submit your app through the IGAPP.com portal for inclusion into the NGA GEOINT App store. Your app may require minor modifications, and it will be subjected to a government mandated vetting process (to ensure applicability and security) before it can be accepted. Conversely, apps developed for the IGAPP could also be eligible for inclusion into commercial app stores.

25. Are apps included in the NGA GEOINT App Store only used for the NGA traditional mission?

No, the NGA GEOINT App Store is your one stop shop for GEOINT apps. We not only include apps directly applicable to the NGA missions, but we host other agencies apps that are geospatial in nature.

26. When submitting an app through IGAPP, how do I know that my intellectual property is safe?

27. I've been asked to perform a function that I do not seem to have the permissions to implement. How do I get access to what I need?